Forum Discussion
Is the TM-AC1900 ROUTER still supported?????
A year or so ago, T-mobile provided me with a TM-AC1900 ROUTER ... (ASUS rebranded to T-Mobile). They also provided a Personal Cell Spot 4G LTE which I refer to as an Extender or perhaps Booster...
We do have some troubleshooting steps we can offer for the router we sent. I don't see that it's available anymore for ordering though. To answer your question, I've heard of folks using routers they purchased themselves from 3rd party vendors and they work just fine. If you do need some help with that model, you could reference our Problemas con el enrutador Wi-Fi CellSpot page and use it as a guide for common issues.
These were provided when TMO was still upgrading their coverage, and WIFI calling provided a quick fix for customers in poor coverage areas. With their coverage now improved in many places, I'm betting they just felt the return on investment wasn't there...and that the boosters were a better alternative for those still in marginal areas. Plus, with home Internet speeds now commonly in excess of 50-100 mbps, a router with firmware that prioritizes WIFI Calling isn't necessary anymore. Any router will provide adequate bandwidth. That said, I'm still using mine, with the 3199 Firmware and it works wonderfully. When/if it dies, I'll send it back and buy a new router. I understand that if you try to flash the router with ASUS RT-AC68u firmware now, it will eventually revert back to the TMO stock firmware. The last update (3199) I think came back in February or March 2018.
