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jrw
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Joined 2 years ago
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Re: T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
WFREYVOGEL wrote: In 2017, I signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched from AT&T to T-Mobile. Now, T-Mobile is trying to raise my monthly rate by $10.00. When I spoke to their customer service people this morning they told me that there was nothing that they could do to fix the problem. I also noted that they changed all of the marketing information on their web site to delete all references to the price-lock guarantee which I was offered when I set up the account. We need to find a way to complain loudly to T-Mobile about this breach of contract and breach of trust. If we do nothing, they will raise our rates again in the future. Let's fight back. Thanks for listening. If we did it! We would be put in jail383Visto0likes0Comentarios- 107Visto0likes1Comentario