Forum Discussion
Is the TM-AC1900 ROUTER still supported?????
A year or so ago, T-mobile provided me with a TM-AC1900 ROUTER ... (ASUS rebranded to T-Mobile). They also provided a Personal Cell Spot 4G LTE which I refer to as an Extender or perhaps Booster...
We do have some troubleshooting steps we can offer for the router we sent. I don't see that it's available anymore for ordering though. To answer your question, I've heard of folks using routers they purchased themselves from 3rd party vendors and they work just fine. If you do need some help with that model, you could reference our Problemas con el enrutador Wi-Fi CellSpot page and use it as a guide for common issues.
I noticed in my account, under coverage devices, the TM-AC1900 T-Mo sent me a few years ago (2015?) for free isn't even listed anymore. I took the unit to my seasonal home in Arizona and use it there. It's on Firmware v 3199, and has been for the past two years. I have not ever tried to put Asus firmware on the thing. Works perfectly, though I also have an RT-AC1900P as my main router at home. They look identical, and the Firmware on this one has been continuously updated However, functionally, they're pretty much identical. Doesn't seem like there any updates for the old TMO router that are critical. The FAQ on the last update in Feb 2018 was some sort of security update. I'd heard that TMO sold their stock and returned working units to 3rd party sellers...that's the source of them on Ebay/Amazon, etc. I'd guess that eventually, if not already, TMO won't even ask for them back. As other posters have commented, they do not supply them anymore.
