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MDKYBOOMER's avatar
MDKYBOOMER
Network Novice
Hace 4 meses

My solution to Genie Garage Door openers and Aladdin Connect

So I have a Genie Model 3155D garage door opener that uses the Aladdin-Connect App. It was not working with my TMO-G4SE gateway. After some digging around the internet, some people suggested that the problem might have to do with the wpa2/wpa3 setting that the gateway defaults to. So I didn't want to change my main network connection security settings. So what I did was add a hidden network (you can also unhide it but it's only a preference thing)inside the T-Life app and set it to WPA2 (WPA/WPA2, would also probably work). Then I went through and connected my phone to the hidden network-then ran the Aladdin-Connect App and it finally logged my garage door opener to the gateway. (Remember to disconnect your phone from the hidden network to test). Now I can use the garage door opener as the only connected device on a hidden SSID with WPA2. I don't know if it affects any other aspect of the gateway having an additional 2.4 network running but it solved my problems with the older garage door technology not wanting to connect the newer default protocols. 

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