Forum Discussion
Help Desk Failures!
Has anybody else had the repeated experience on calling the help desk and not getting a resolution to your problem???
I have been lied to since day 1, spent numerous hours on the phone with customer support or annoying advertising and/or music with no resolution of problems. Told I would be called back several times which never happened. Like the "buy one get one phone" bull$hit, not until you pay for other phone for 2 years (so your locked in) even if you pay it off (BUY ONE) your still own balance of "FREE" phone. Coverage map is flat out fraud, if you have an opportunity to leave without a financial penalty run, run, run, don’t look back.
