Home Internet - force firmware update?

wildchld wrote:

rangerrick337 wrote:

We received the new 5G modem for Home Internet and are on the older firmware version 1.2003.03.0143. 

 

Is there anyway to trigger the update?

 

I've heard the new update can greatly speed up the modem but don't know if that's true.

Reboot or Factory Reset may work. Mine updated over night and now there is packet loss. I have no 5G so B66 is the only band I'm connected to but never have experienced packet loss till this update.

 

@rangerrick337 : In your browser go to 192.168.12.1 to login to the modem/router. See if the System|Upgrade button will take you from 1.2003.03.0143 to 1.2003.03.0168

We’ve had ours since late Feb. It’s on 1.2003.03.0168, but I can’t remember if I did the manual update or if it happened after a reboot.

@wildchld : What utility are you using that shows jitter and packet loss?