Forum Discussion
T-Mobile Home Internet LTE Router Connection Issue
I received my LTE router in the mail a few days ago and everything seems to be working just fine service wise. However, I am having issues with connecting specific devices to the router and loggi...
Hello Chris,
Yes, the connection issue is solved. There was a software update last week for the LTE Router/Modem and that seemed to fix my connection issues. This included my Ring doorbell and an off-brand smart plug that I have. At this point, all of my devices connected and are functioning.
I've tested it at 5 ft, 15 ft, and 25 ft. But good suggestion.
I'll look into the WEP but I was told by T-Mobile support it is probably a firmware issue. Ill post an update once I have one.
