Forum Discussion
sleep number bed wifi issues
After switching over to the 5G network from T-Mobile I found that my sleep number bed was disconnected and would need to be switched over to the new Wi-Fi network. While attempting to do so the bed doesn't seem to pick up the wi-fi at all. I've tried switching to the 2.4 gigahertz Network as well but nothing seems to work and the bed won't pick up the Wi-Fi.
Has anyone else experienced something like this or possibly found a way to fix this problem?
- John303Newbie Caller
Sigh...I tried searching again and this popped right up. I do not know why I could not find it before...
At any rate I pulled the plug off the pump itself, shut down the app, waited the 20 seconds and this time I was able to update the wifi settings. May the odds be ever in your favor.
- John303Newbie Caller
I have recently experienced the same issue. Any solutions?
- tomwilBandwidth Buff
Mattn48838 wrote:
Has anyone else experienced something like this or possibly found a way to fix this problem?
- fireguy_6364Modem Master
make sure 2.4Ghz is showing up..most stuff like that uses the 2.4 and not the 5Ghz..if it cant find it it wont work.
- John303Newbie Caller
In my case when I try to update wifi I get an error message "E024". It also says something is off. The t-mobile wifi router provides both 2.4 & 5 bands by default. I did configure it to only provide 2.4 but it did not help the issue. Anyone know what E024 means. I could not find any info about it.
- fireguy_6364Modem Master
John303 wrote:
In my case when I try to update wifi I get an error message "E024". It also says something is off. The t-mobile wifi router provides both 2.4 & 5 bands by default. I did configure it to only provide 2.4 but it did not help the issue. Anyone know what E024 means. I could not find any info about it.
keep it doing both. 2.4 is a stronger signal that pushes through walls and such better and the 5 has the faster speeds.
is either signal showing up for the bed at all? wonder if its hidden and cant detect it?
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