Good day I seem to be having intermittent DNS issues w/ T-Mo home internet.
Connectivity to tower is good 500 down 50 up on average
Good constant pings to a remote site, personal VPN establishes and stays connected.
I have the black 5G square tower looking gateway
Firmware version: SGJi10205-1.2.B4
UI version: v1.9.0
Troubleshooting steps tried:
Moved GW, no change.
Rebooted GW, no change.
Factory reset GW, no change.
Set static DNS on clients, no change.
Sometimes it'll work, sometimes it won't. Spent about 1.5 hours on the phone w/ tech support and the last person I was bounced to didn't know what DNS was… I have constant pings running in the background to 192.168.12.1 (GW), 192.168.0.1 (VPN remote site), and 1.1.1.1 (cloudflare DNS) and they never drop. Is there some sort of port 53 or UDP filtering on T-mo's side that is causing this issue?
I am not sure when this started as my T-mo gateway is at a remote location that I haven't been to since December. It has been an issue since I've been here (the last 3 days).
When I turn wifi off on my phone and connect to the tower directly I have no issues.
DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. *** Request to one.one.one.one timed-out
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Good day I seem to be having intermittent DNS issues w/ T-Mo home internet.
Connectivity to tower is good 500 down 50 up on average
Good constant pings to a remote site, personal VPN establishes and stays connected.
I have the black 5G square tower looking gateway
Firmware version: SGJi10205-1.2.B4
UI version: v1.9.0
Troubleshooting steps tried:
Moved GW, no change.
Rebooted GW, no change.
Factory reset GW, no change.
Set static DNS on clients, no change.
Sometimes it'll work, sometimes it won't. Spent about 1.5 hours on the phone w/ tech support and the last person I was bounced to didn't know what DNS was… I have constant pings running in the background to 192.168.12.1 (GW), 192.168.0.1 (VPN remote site), and 1.1.1.1 (cloudflare DNS) and they never drop. Is there some sort of port 53 or UDP filtering on T-mo's side that is causing this issue?
I am not sure when this started as my T-mo gateway is at a remote location that I haven't been to since December. It has been an issue since I've been here (the last 3 days).
When I turn wifi off on my phone and connect to the tower directly I have no issues.
DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. *** Request to one.one.one.one timed-out
DNS request timed out. timeout was 2 seconds. Non-authoritative answer: Name: github.com Address: 140.82.113.3
Any assistance or advice would be greatly appreciated.
","body@stringLength":"3506","rawBody":"
Good day I seem to be having intermittent DNS issues w/ T-Mo home internet.
Connectivity to tower is good 500 down 50 up on average
Good constant pings to a remote site, personal VPN establishes and stays connected.
I have the black 5G square tower looking gateway
Firmware version: SGJi10205-1.2.B4
UI version: v1.9.0
Troubleshooting steps tried:
Moved GW, no change.
Rebooted GW, no change.
Factory reset GW, no change.
Set static DNS on clients, no change.
Sometimes it'll work, sometimes it won't. Spent about 1.5 hours on the phone w/ tech support and the last person I was bounced to didn't know what DNS was… I have constant pings running in the background to 192.168.12.1 (GW), 192.168.0.1 (VPN remote site), and 1.1.1.1 (cloudflare DNS) and they never drop. Is there some sort of port 53 or UDP filtering on T-mo's side that is causing this issue?
I am not sure when this started as my T-mo gateway is at a remote location that I haven't been to since December. It has been an issue since I've been here (the last 3 days).
When I turn wifi off on my phone and connect to the tower directly I have no issues.
DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. *** Request to one.one.one.one timed-out
DNS request timed out. timeout was 2 seconds. Non-authoritative answer: Name: github.com Address: 140.82.113.3
Any assistance or advice would be greatly appreciated.
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I have the black 5G square tower looking gateway Firmware version: SGJi10205-1.2.B4 UI version: v1.9.0 Solución de problemas steps tried: Moved GW, 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DNS issues have been resolved by replacing the gateway.
Rebooted the gateway about an hour later and 5G connected.
What a strange issue!
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Replaced the black gateway with a white flat style one.
DNS seems to be working, time will tell.
Also noticed that it isn't connected to 5G, only LTE. It has only been online for about 10 minutes so hopefully 5G will pop in.
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