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Chococat568's avatar
Chococat568
Newbie Caller
Hace 4 años

Timex Family Connect watch display is messed up

We've had no issues with this watch for the past 3 months until yesterday when the display went black across the bottom 75% of the screen.  The watch had about 74% battery at the time, then it would ...
  • Chococat568's avatar
    Hace 3 años

    I love that your kiddo is getting some independence and confidence with that watch and I can only imagine the heartache when it wasn't working. You did the right thing by getting it replaced. Great to hear that y'all are loving the watch! 

    No.  The screen issue wasn't fixable.  We replaced the watch under warranty and the replacement has been great.  We are very pleased with the functionality of this watch.  My child wears it on a daily basis and feels a great sense of independence by having it.  The text and voice communication are fantastic as well as the location tracker through the app.