Forum Discussion
how do I displaying 2.4ghz?
Only one wifi router is displayed. It is the 5ghz. How do I get the 2.4ghz to display so my irobot can find it?thanks
Answer is in the link below.
https://community.t-mobile.com/gateways-and-devices-37/how-to-splil-2-4-and-5g-on-nokia-49177
Answer is in the link below.
https://community.t-mobile.com/gateways-and-devices-37/how-to-splil-2-4-and-5g-on-nokia-49177
INSTRUCCIONES
You can have several Wi-Fi networks on the gateway. You want to leave the default network alone (2.4 & 5 GHz; WPA2/WPA3 and AES security) and add a second, dedicated 2.4 GHz network. This second network is for devices that can’t connect to the default network.
Add the second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app on your phone. For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2. (The encryption will automatically change to “TKIP & AES”) Try connecting your device to this second network.
Use the default network for your other devices, as much as possible. Note that WPA/WPA2 (on the second network) is less secure, so I recommend setting this network to be Hidden. You can hide it after you get your devices connected to it.
Here are the T-Mobile support instructions for how to add the second network with the app.
Android How to create additional Wi-Fi networks | App T-Mobile Internet | Android | Asistencia de T-Mobile
iOS How to create additional Wi-Fi networks | App T-Mobile Internet | iOS | Asistencia de T-Mobile
Main instructions
I just got the mobile 5g gateway and I have a solid 4 bars the tower is 3/4 of a mile from me . I'm getting low download speeds such as 4 and sometimes as high as 26 and like 50 Meg upload speeds , I can barely watch 1 TV and it buffers like crazy I called service for help they said they put cell phones as priority! I'm old I'm down in my back and can't watch TV HELP ME PLEASE
@Maddjack I think you can probably improve your download speeds with re-positioning the gateway. You might need to try another room, especially if is in a room far from your TV. Use the Speedtest by Ookla app on your phone, connected to your Wi-Fi. Measure the speed near your TV. Measure the speed near your gateway. There will be some drop-off, but you can use this as a method to experiment and find the best location. You can also try rotating the gateway.
My gateway is 20 feet from my tv and I used the Ookla app and no dice , tried a lot of different places also. Nc1037 what's next I can't figure it out, thanks for replying
