Forum Discussion

leafonseca's avatar
leafonseca
Newbie Caller
Hace 7 meses

Can I downgrade my plan if phone is not fully paid yet?

I have magenta max plan for 4 lines and want to swtich to something cheaper, but my current device has 2 more cycles to be paid off. Can I switch to a lower plan without any penalty?
  • gramps28's avatar
    Hace 7 meses

    You need to look into the terms of the EIP. If it's a normal EIP where you didn't agree to any additional terms you should be able to switch.