Forum Discussion

connorbre

Newbie Caller

10 months ago

Solved

$200 Rebate Home Internet Virtual Card Won't Activate

Csprew

Network Novice

7 months ago

Following as I am also having that issue!

Hunlenp1

Network Novice

4 months ago

Were you able to get this resolved as I’m having the same issue right now

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Caller","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:85245":{"__typename":"User","id":"user:85245","uid":85245,"login":"connorbre","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"email":"","messagesCount":1,"biography":null,"topicsCount":1,"kudosReceivedCount":1,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-03T10:52:15.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:58289":{"__typename":"ForumTopicMessage","uid":58289,"subject":"$200 Rebate Home Internet Virtual Card Won't Activate","id":"message:58289","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:85245"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:plans-features"},"conversation":{"__ref":"Conversation:conversation:58289"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:58289"},"body@stripHtml({\"truncateLength\":200})":" I signed up for T-Mobile Home Internet and applied for the $200 virtual card through their promotions center. I recently received the email link to apply and activate the card, however when I try to ...","body@stringLength":"582","rawBody":"

I signed up for T-Mobile Home Internet and applied for the $200 virtual card through their promotions center. I recently received the email link to apply and activate the card, however when I try to enter my mobile number or gateway number, an error message pops up and states \"We are not able to validate the information provided. Vuelve a intentarlo\".

I'm not sure what other mobile phone number I need to enter or if there is a known issue but trying to figure out how to activate this virtual card. Has anyone else gone through a similar issue with this error message?

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"},"Conversation:conversation:58289":{"__typename":"Conversation","id":"conversation:58289","solved":true,"topic":{"__ref":"ForumTopicMessage:message:58289"},"lastPostingActivityTime":"2025-01-23T11:37:10.931-08:00","lastPostTime":"2025-01-23T11:37:10.931-08:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:58289":{"__typename":"ModerationData","id":"moderation_data:58289","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:58289_1":{"__typename":"Revision","id":"revision:58289_1","lastEditTime":"2024-07-03T10:55:47.000-07:00"},"ForumReplyMessage:message:161048":{"__typename":"ForumReplyMessage","id":"message:161048","conversation":{"__ref":"Conversation:conversation:58289"},"author":{"__ref":"User:user:173961"},"revisionNum":1,"uid":161048,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:plans-features"},"subject":"Re: $200 Rebate Home Internet Virtual Card Won't Activate","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:161048"},"parent":{"__ref":"ForumReplyMessage:message:58297"},"body":"

Were you able to get this resolved as I’m having the same issue right now

","body@stringLength":"80","rawBody":"

Were you able to get this resolved as I’m having the same issue right now

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connorbre wrote:
\t
I signed up for T-Mobile Home Internet and applied for the $200 virtual card through their promotions center. I recently received the email link to apply and activate the card, however when I try to enter my mobile number or gateway number, an error message pops up and states \"We are not able to validate the information provided. Vuelve a intentarlo\".
\t
I'm not sure what other mobile phone number I need to enter or if there is a known issue but trying to figure out how to activate this virtual card. Has anyone else gone through a similar issue with this error message?
\t

It should be the phone number of your home internet line. If that's not working I would contact Tmobile customer support to sort this out.

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Following as I am also having that issue!

","body@stringLength":"48","rawBody":"

Following as I am also having that issue!

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