Forum Discussion
A LOT of T-Mobile ID issues as a Home Internet customer
I've been dealing with this for several hours now, so forgive the rant… It seems that T-Mobile has no concept of Home Internet users not having a T-Mobile phone. I don't know why that is so hard to ...
My absolute favorite page I’ve run into trying to solve this problem is this one: https://account.t-mobile.com/sap/v2/actions/linkPhone
If you enter your TMHI “phone” number it spits out the below error:
We're sorry, we don't recognize this email. Please provide the email you used when purchasing your T-Mobile service, or contact Care by dialing 1-800-937-8997 or 611 from your T-Mobile phone.
Uh.. you didn't ASK me for an email. You asked me for a phone number.
This level of failure is actually kind of impressive.
