Forum Discussion
has anyone else been scammed by T-Mobile?
Hello, fellow T-Mobile customers. I am merely writing this with the hope that someone at T-Mobile will read it and FINALLY, after SEVEN months of headaches, fix and properly bill me. In December of...
Similar story, though possibly worse. Upgraded account, purchased a iPhone 15, traded in iPhone 11. UPS 'lost' the new phone during delivery. They actually put it in writing. Nearly 4 months later, still being billed for the iPhone 15 we never received. Fortunately, UPS admitted to the loss before we turned over our trade in. I call T-Mobile every week or two, talk to the nicest people who are extremely apologetic and promise of investigations and an immediate fix, and then nothing happens. This is either an intentional scam or complete incompetence. This is not rocket science! I have completely lost my confidence and trust in T-Mobile.
