Forum Discussion
has anyone else been scammed by T-Mobile?
Hello, fellow T-Mobile customers. I am merely writing this with the hope that someone at T-Mobile will read it and FINALLY, after SEVEN months of headaches, fix and properly bill me. In December of...
Yes I have been. The stores operate separately from the online and phone support. T Mobile has been sued for certain sales practices. The coverage map here does not coincide with its actual range. I've had to call at 20 times about my bill. Never received rebates I was promised. All calls are to foreign call centers that have poor communication skills. There's no approachable management. Even terminating my service didn't phase them. I was so hopeful. This weekend alone I wasted two hrs on hold and having to repeatedly explain my issue.
This thread should tell you all you need to know. Not any attempt to reconcile customer's issues. It's the new state of tech. They're not beholden to anyone.
