Forum Discussion
has anyone else been scammed by T-Mobile?
T - Mobile Store
1151 Galleria Blvd #2245
Roseville, CA 95678
Wow! I am seeing my same story play out the same as several of the comments here. I was promised a deal for four I-phone 15's for $100 a month. That was back in November 2023. Since then, I've had Two bills for $500, a bill for $250, and now am getting billed at $165 / month. I turned in four phones for credit. They claim to have had issues getting the promo's to set up. Fine. Now that they are supposedly set up, why is my bill $165!!!! I've been on the phone and back at the store at least once a month, every month, since November and every time I dealt with a rep, they assured me my bill would go to $100 once the promo's set in. Two months ago, I even spoke with the district manager (who was in the store because the store manager had recently been fired). The district manager assured me my bill would be $100 when the promo's settled. Well, two days ago, I went back to the store and spoke to the manager who told me my $165 monthly charge is correct. He showed me some confusing figures on a piece of paper, and basically spelled out how they scammed me--telling me the discounts and credits on my account don't add up to only $100 a month. Is that my fault?! I'm furious! I recognized a saleman (description: short, with braided hair--cornrolls who smelled like marijuana). I said, "You were with me that day. You witnessed it. Help me please." The salesman said, "I see a lot of customers. I don't remember you."
I look forward to the class action lawsuit and recommend everyone here signs up; It's inevitable. Meanwhile, I fully intend to contact the BBB, Dept. of Consumer Affairs, and leave a bad review Yelp, Google, Instagram, FB, and every other platform I can think of. I've been scammed and I'm going to do something about it.
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