Increase in Price for 55+ ($50/mo for 1 line)

Thank you for the update and information. T-Mobile responded because they are required too within 30 days. However that phone call does not make sense because why would someone call then say they will call back on Friday to work out something? Why not then? Don't agree on new terms because we already have them. It is illegal and a breach of agreement/contract when T-Mobile starts billing more. There is nothing to work out with them; T-Mobile needs to apologize and honor their promise to all their loyal customers; not just for the people who filed a complaint. When T-Mobile calls; they will offer you that so called "Promotion" but they will also want that agreement to be recorded which will void there original promise/agreement. It's likely a trick and if you listen carefully to their recording you will not hear the words guaranteed for life; never goes up or permanent. I have been around for some years and the word "Promotion" typically means for a limited time etc. I don't believe what I hear but what I see so I get things in writing. This is just a trick by T-Mobile. We already have an agreement and I will never agree on a new one. You can always listen to the recording and when your asked if you agree say No then hang up. I suggest also using the record feature on a cell phone to record that recording, but tell the rep. that you will be recording also to make it legal.

After they call file another complaint with the FCC because T-Mobile made you feel forced to make a new agreement.