Forum Discussion
just upgraded but getting usage notifications
i just upgraded and my plan is unlimited data but i STILL got a stupid alert saying i've used X amount of mobile hotspot data and they're going to throttle it at 100%. What is this??? i have the highest level plan, why are they throttling me if i have unlimited data?
Are you talking about a Hotspot plan or the TM Internet plan? If you're talking about the TM Internet plan, I too switched from the data-capped "lite" plan to unlimited the plan about a year ago. The plan didn't switch, however, until the next billing cycle. So it could just be that your plan hasn't converted yet.
Unlimited data but high speed data is limited. Depending on your plan will tell you how much high speed data you have. There is also a fair use policy in the Terms of Service that allows T-Mobile to throttle users that use extreme amounts of data that can significantly impact network oerformance for other customers.
Are you talking about a Hotspot plan or the TM Internet plan? If you're talking about the TM Internet plan, I too switched from the data-capped "lite" plan to unlimited the plan about a year ago. The plan didn't switch, however, until the next billing cycle. So it could just be that your plan hasn't converted yet.
