Forum Discussion
No More Standalone Plans for Galaxy Wearable
I had two watch 4's on the standalone 500 plan. I just upgraded to watch 7's lte that I purchased from Samsung and now one of them won't connect to Tmobile data. Keeps getting errors that I am on the wrong plan. The other one worked fine.
Tmobile says the on working shouldn't. They stop supporting stand along devices older than 2018. Been on phone with CS and they have been great but it sucks this doesn't work. They are for my 11 and 9 year old. The kid watches suck and are not water proof.
Come Tmobile! Bring back standalone plans please, stuck with expenisve usely watches.
WearOS vs TizenOS there are differences. It's how the OS is designed not based on carrier.
https://www.samsung.com/us/support/answer/ANS00078020/
Their support pages
Nota: Galaxy Fit models and Galaxy Watches running Wear OS cannot be used without a phone.You need to convince Google to setup the OS for Standalone use.
Apple does do a standalone BUT has to be setup with a iPhone WITH cellular and setup Watch for Kids. That has it own restrictions and requires a standalone Apple watch plan which is more expensive than the Old Android standalones from what I remember(Apple gets a cut last I remember).
Well, I found a work around to get the 7 to work. I had them pair using DIGIT the watch to my other son's Samsung phone. Then after pairing I waited two hours, just to make sure all the processing had completed, then I called back and had them unpair the watch from the phone and add to a standalone plan and it worked. Initially they kept changing the plans to the IMEI number of the watch and it would never connect to TMobile network. I was getting 926 and 909 errors. I needed it to connect in order to obtain an ICCID number for the watch. By adding the watch to the phone, with DIGIT, it enabled the watch to obtain a ICCID, now it has established a connection to Tmobile network. Once that was done it was easy to add to standalone plan.
- Have it setup with DIGIT if you have a extra phone with no watch on it or you can swap back afterwards.
- Call back and have them move it to a standalone plan.
This took 30 mins. 20 mins was explaining to the rep on what to do and get them to understand. Obviously there is a glitch in T-mobile network setup and misinformation on 2018 or older or no more standalone plans support only for Apple "Blah".
Hope this helps
That work around as stated by the guy who found it mentions things don't always work right last I remember. Sometimes it'll stop working and you have to do it all over again.
As Pointed out by SAMSUNG THEMSELVES. It's not a bug and it's setup not to be a standalone. Even Google's own watches specifically states it with wearOS.
