Forum Discussion
Online account access
Spent hours yesterday in 3 different departments trying to set up "T-Mobile ID" so I could log in and see the bill, which the original salesperson lied about. Somehow, through this forum, finally tri...
Calling the number was the way to go. I explained the issue regarding being unable to make an account because I am only a 5g home internet user and that it is a widespread problem. Then told her someone on the official forums stated the only way is to call this number and have them set up an account.
The rep who answered was able to set up my account in five minutes after a few verification questions like number and pin. ¡Gracias!
