Forum Discussion
Online account access
Spent hours yesterday in 3 different departments trying to set up "T-Mobile ID" so I could log in and see the bill, which the original salesperson lied about. Somehow, through this forum, finally tri...
gregorynyssa wrote:I called 844 275-9310. To my surprise, the person I talked with was able to quickly set up my account so that I could log in without a verification code sent to a T-Mobile number. I have logged into My T-Mobile and viewed my billing and account information. She said that, in the future, I shouldn't be asked for a T-Mobile number again.
I tried this, and the woman who answered tried to set up my account, but she *also* got an error code. She created a ticket and claimed IT will work on it in 1-2 business days. Beyond frustrating. Anyone got any other tips?
