Forum Discussion
Online account access
Spent hours yesterday in 3 different departments trying to set up "T-Mobile ID" so I could log in and see the bill, which the original salesperson lied about. Somehow, through this forum, finally tri...
djb14336 wrote:Your modem is assigned a TMO cell number, as it can send/receive text messages on their network.
Should already be assigned to your account, and should have been sent to you in one of their welcome emails when it all got set up. May want to look in your Spam or Junk folders just in case it got filtered.
Mine was noted fairly prominently in my "Your account has been activated" email notice.
The issue, at least in my case, was not being unaware that the modem is assigned a cell number. The issue was hitting an error message even after putting that number in. As mentioned above, I resolved my issue, but it wasn't as easy as just checking a spam filter.
