Forum Discussion
PSA for anyone unable to register T-Mobile ID for home internet: quick fix that support is not aware of
After going through several useless support specialists none were able to help me. However, the after seeing a suggestion from another user to capitalize he first letter of your email address worke...
nc1037 wrote:Call T-Mobile Customer Care at 1-800-937-8997. They can set up autopay over the phone. You will need to provide your checking account information, or a debit card number.
They won't take a credit card for some reason. I do not give out access to my bank accounts, and debit cards do not have the same protections as a credit card so that does not get used for these kind of things. I was on today with customer care and found this out. So until I can get into my account I am at a dead end. T Mobile needs to take credit cards in customer care. Still stuck until the fix the system so I can finish making my account and put in the credit card.
