Forum Discussion
Bait and switch - misinformation from phone agent
When I signed up five new lines with T-Mobile, I was told by Deaven, the phone agent, that he could give me $400 off a new iphone "now" or if I go into a T-Mobile store that would give me $800 off. I...
Good luck! Bait and Switch…..I'm sure that's not the first time T-Mobile has heard that, esp since I just told them the same thing this past week. After 22 ½ years with Sprint/T-Mobile, I switched. Never in my 22 ½ years did I feel like Sprint was actually trying to take advantage/rip off their customers like I have this first time with T-Mobile. Shady business practices with bait and switch promotions. Let's not talk about the small print T-Mobile, if there's many people saying the same thing, it's a pattern of deceit. Shame on you T-Mobile. Over 21 and a half years with Sprint and I stuck with them. You can't even keep a long-term customer for a year. Shady, shady. I cut my mom's phone off (who passed away in October) and you had the audacity to want to charge me more for cutting it off. That was the final decision maker…...and your CLERK acted as if she was doing me a favor with a $10 credit. Laughable. Good luck going out of business with those kinds of dealings!
