has anyone else been scammed by T-Mobile?

Same goes here. I see I'm a little late but this is also a fairly recent issue. I tried to switch over and get the "up to 800 switch" thing and the $200 port in. I got the $200 port in 3 months later which I had to use on my bill because my "free iPhone 13 on us" was getting charged like a 140 a month instead of the quoted $99 and still have yet to see any money from the switch. Verizon took the $700 out of my account on 12/23/23 so I was kinda just floundering around, I went to the store a couple of weeks ago to close the account and someone said they will put in a request for me to receive a $550 store credit which I never got either so I will just be dropping the $500 to close the account and be done. Worst customer service I've ever received