has anyone else been scammed by T-Mobile?

T-Mobile has scammed me too. This March 2024, I handed my newer Samsung Galaxy S22 and my wife's iPhone XR for basically a direct swap with only required difference of $400, which my wife insisted we should pay upfront. Come to find out later that they scammed me. Monthly bills never showed a credit from those phones I handed to the store. I was supposedly being signed up under their First Responder discount, but that was a scam too. First few months, they kept on telling me that the promotions would apply after few billing cycles. Now, 4 months later, Still no credits on my devises and still no promotions applied. I am paying an average of $70 more a month that I actually signed up for, plus my two devices, and the huge down payment I made at the store. T-Mobile has found a new way of scamming people. I am looking into getting our local TV's Investigative reporters like gephart involved. They should be held responsible for these crimes.