Forum Discussion
Increase in Price for 55+ ($50/mo for 1 line)
Got a text message stating $5 increase/mo. Called rep. Was told "due to inflation..." I asked why because when I was told when I signed up in 10/2018 it was for life. "Sorry about that. See our ...
kevinbelcher1 wrote:Update: Received a call from T-Mobile customer care this morning. Though English wasn't great, he said he would like to setup a call for this Friday to work out something to keep my rate the same, permanently. He said it will be a "promotional" rate since I've been with them for 10 years. I said I don't trust T-Mobile any longer, but call and offer your deal.
I'm ready to switch to Consumer Cellular. They have a AARP 55 plan. $60 a month for 2 lines, total out the door. Just like T-Mobile promised 10 years ago.
I also got a notification from FCC and they have contacted T-Mobile with my complaint... Not sure if that helped with the "promotional" call?
T-Mobile made my decision easy... They said they would call this morning with a promotional offer to stay with T-Mobile. They never called (haha). I was thinking it would be hard to trust them in the future and this just shows what they think of their customers!!
Good bye T-Mobile and hello consumer cellular! I've learned my lesson on what Uncarrier really means...
