Forum Discussion
shuaaalon
Hace 2 añosRoaming Rookie
PSA for anyone unable to register T-Mobile ID for home internet: quick fix that support is not aware of
After going through several useless support specialists none were able to help me. However, the after seeing a suggestion from another user to capitalize he first letter of your email address worke...
mark_c
Hace 2 añosRoaming Rookie
@shuaaalon did you purchase online, in store, over the phone, or via chat?
Regardless, call T-Mobile Support, ensure you are speaking with someone who supports Home Internet, and have them update what's known as your "service notification email address". This will lead you to be able to create a T-Mobile ID using that specific email address without having to enter a phone number.
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