T-Mobile will not honor promotion on poster hanging in store

Are you on a Magenta Max plan? If not, you don't qualify for the offer.  If you are on a Magenta Max plan, normal phone customer service should be able to help.  I dialed 611 to get to customer service, explained that I wanted the promotion, and they texted me a link to follow to get the deal.  Worked perfectly.  Also, as Magenta Max plans get $30 home internet (on autopay), the discount is paying for my TMHI for a year.