Forum Discussion
Customer Loyalty Plan
I have been with T-Mobile since the first program called Digiph! That is around 25 years. I am a creature of comfort and I really liked the fact that I could get an upgrade every year at no cost due to my customer loyalty. That is no longer a thing unless you upgrade your plan and I would be paying $50 more a month for a plan I don't need. I have been looking into other networks and it seems that I can move to another company and get the upgraded I-phone 15 for free. I am thinking since T-Mobile does not recognize my 25 years of on-time payments in any way shape or form, perhaps I should change companies. Any thoughts?
- mbolenNewbie Caller
I realize there are probably no loyalty plans anywhere, but at least I can get a new phone now which usually lasts me 3-4 years.
- fireguy_6364Modem Master
you’ll be doing this jump every 2 years since you’ll run into the exact same thing once youre no longer a “new” customer.
you’ll want to check out the other carriers forums and in their search bar type in “loyalty” and see what all pops up for you
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