Forum Discussion

mbolen's avatar
mbolen
Newbie Caller
Hace 2 años

Customer Loyalty Plan

I have been with T-Mobile since the first program called Digiph! That is around 25 years. I am a creature of comfort and I really liked the fact that I could get an upgrade every year at no cost due to my customer loyalty. That is no longer a thing unless you upgrade your plan and I would be paying $50 more a month for a plan I don't need. I have been looking into other networks and it seems that I can move to another company and get the upgraded I-phone 15 for free. I am thinking since T-Mobile does not recognize my 25 years of on-time payments in any way shape or form, perhaps I should change companies. Any thoughts?

  • I'm in the hospital so if someone can please contact via email. I received 2 phone calls yesterday but can't really stay awake to get them. My email is naturalwonders5@yahoo.com

    Gracias 

     

  • gramps28's avatar
    gramps28
    Router Royalty
    Geminimom21 wrote:

    I'm in the hospital so if someone can please contact via email. I received 2 phone calls yesterday but can't really stay awake to get them. My email is naturalwonders5@yahoo.com

    Gracias 

     

    Tmobile doesn't use email for customer support so if anyone claiming to be Tmobile be careful.

    I'd also suggest removing your email on this post to avoid spam.