Forum Discussion
2G free phone replacement
Hi, my family uses two 2G phones on the Gold Rewards legacy pay as you go plan. I saw the various posts that T-Mobile is shutting down its 2G network in April and also the announcement on the T-Mobi...
Thank you for taking the time to respond, fireguy_6364. I have doubled checked that the stores that I went to are actual TMO stores and not third-party owned. Multiple calls to the TMO 800 number also did not produce any solutions. I am unsure of how to engage with T-Mobile about this issue as we seem to be going in circles. Grateful for any other suggestions for how to move this forward to resolution. Thanks again.
