Forum Discussion

paulo-j's avatar
paulo-j
Network Novice
Hace 6 años

Activate new number without visiting a t-mobile store?

Hi, I live overseas and I use my prepaid T-Mobile sim card & number for when I come to work / visit the US. I have not been to the US in a few months now and it looks like my number has been deac...
  • tmo_mike_c's avatar
    Hace 6 años

    Ah shucks. Sorry to hear that number was deactivated. They thing with prepaid numbers is the account balance needs to refilled and remain active in order to keep the number. If not, that numbers deactivated and you'll need to start a new account. Sorry friend.