Forum Discussion
Cell spot interfering with regular wi-fi
I received my cell spot yesterday and plugged it in the way it says to and it seems to be working great. I now have full service where I had almost none before. However, trying to run any apps on...
What I would suggest doing is running a speed test with the cell spot plugged in and without it plugged in and seeing if there is a difference. I would also make sure that you have enough bandwidth to support streaming on multiple devices. There is always a chance that a device on the network is doing updates like a computer as a example which would use some of your limited bandwidth and could be the cause of your issues.
The cell spot how ever is unlikely to be the culprit unless other people are useing the device to stream video and such. As things stand there are to many factors for me to peg a issue but I would start with the basic trouble shooting steps, including powering off the router for 40 secs and then turning it back on. Hope the info helped./
magenta4287944 I hope you read this. I worked on this for another couple of hours today and was finally able to fix the issue. I did call Tmobile support and they were polite, but not able to solve the problem. I changed my Netgear router to use channel 6 instead of channel 3, then updated my router's firmware. After doing this I still had issues (was getting about 0.5 mbps down as opposed to 25+ mbps down when the CellSpot was turned off). The fix turned out to be súper simple and made me feel kind of silly. I simply moved the CellSpot so it was 3 or 4 feet away from my router. I am betting they were interfering with each other because I literally had them sitting side by side when I was having the problem. I hope this helps you or someone else having the same issue.
