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Lawnman53's avatar
Lawnman53
Roaming Rookie
12 days ago

Generation 2 just as bad as generation 1 terrible!

I'm not sure if anyone at T-Mobile has ever tried to use one of their new tracker tools but they're useless first there's not a case anywhere in the world that will hold it no magnetic case no waterproof case so there's no way to attach this device to anything second after 7 attempts with operators at T-Mobile no one could activate it they actually ended up canceling it and refunding my money for it because they could not get it hooked up or get it to function the battery life lasted a day and a half for us are old devices used to last two and a half 3 weeks we were hoping to improve on that these lasted less than 2 days it's seriously a very very poor quality bad product T-Mobile should be ashamed and stop selling them

1 Reply

  • johng246's avatar
    johng246
    Roaming Rookie
    10 days ago

    Same here, We got the syncup trackers about 1 month ago. just about the time they switched to the new TMobile  'TLIFE' app for all tracking.  Our trackers took 3 days to get registered in the system and they have not worked as described in their literature at all.  I've had a number of different gps related tracking devices and I can say without a doubt these Sync-up trackers are the worst I've seen.  They are basically useless.  I understand the tracking system they had in place prior to the TLIFE app conversion did work but my experience has been a total failure.

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I'm not sure if anyone at T-Mobile has ever tried to use one of their new tracker tools but they're useless first there's not a case anywhere in the world that will hold it no magnetic case no waterproof case so there's no way to attach this device to anything second after 7 attempts with operators at T-Mobile no one could activate it they actually ended up canceling it and refunding my money for it because they could not get it hooked up or get it to function the battery life lasted a day and a half for us are old devices used to last two and a half 3 weeks we were hoping to improve on that these lasted less than 2 days it's seriously a very very poor quality bad product T-Mobile should be ashamed and stop selling them

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I'm not sure if anyone at T-Mobile has ever tried to use one of their new tracker tools but they're useless first there's not a case anywhere in the world that will hold it no magnetic case no waterproof case so there's no way to attach this device to anything second after 7 attempts with operators at T-Mobile no one could activate it they actually ended up canceling it and refunding my money for it because they could not get it hooked up or get it to function the battery life lasted a day and a half for us are old devices used to last two and a half 3 weeks we were hoping to improve on that these lasted less than 2 days it's seriously a very very poor quality bad product T-Mobile should be ashamed and stop selling them

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Generation 2 just as bad as generation 1 terrible!","moderationData":{"__ref":"ModerationData:moderation_data:190500"},"body":"

Same here, We got the syncup trackers about 1 month ago. just about the time they switched to the new TMobile  'TLIFE' app for all tracking.  Our trackers took 3 days to get registered in the system and they have not worked as described in their literature at all.  I've had a number of different gps related tracking devices and I can say without a doubt these Sync-up trackers are the worst I've seen.  They are basically useless.  I understand the tracking system they had in place prior to the TLIFE app conversion did work but my experience has been a total failure.

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