Forum Discussion
How do I delete the data files on my syncup drive?
I can't seem to find a way to delete the trips stored in my syncup device. Is there a way to do this?
Hola @aaron42mx! Good question! At this time, the drive history will show all driving records from the time the device is installed. While you can export the trip history through the Mojio app, the history isn't deleted and doesn't time out. Please know your trip history will never be sold, traded, or used in a way that violates the SyncUP T&C or our Aviso de Privacidad.
- Marissa
This is absolutely horrible and why I am cancelling and returning the unit. You need to be able to delete history. There are a number of reasons why (or a way to set a current trip as non-tracked). Even google maps allows you to do that - so should you.
Hola @aaron42mx! Good question! At this time, the drive history will show all driving records from the time the device is installed. While you can export the trip history through the Mojio app, the history isn't deleted and doesn't time out. Please know your trip history will never be sold, traded, or used in a way that violates the SyncUP T&C or our Aviso de Privacidad.
- Marissa
