Forum Discussion
Kids syncup won't turn on
Suddenly, my son's Kids syncup won't turn on despite charging for hours watch is a 3 months old. I cleaned the charging pins and tried a different charging cable, but it didn't work. Can you exchange this watch?
Gracias.
Thanks for sharing the additional information. Checking on the backend. Will share once we learn what we find.
Yes, I have already tried several other outlets and other charging cables, of course, but the Display Screen does not turn on at all and the Power Button does not work.
Do you need something information of the Watch?
Sorry you are having an issue. Could you please try charging at a different power outlet? If that still doesn't resolve it please do exchange it.
SyncUP KIDS Watch Team
