Forum Discussion
No home internet when using 4G LTE Cellspot which connects to the wifi modem
, i have the 4g lte cellspot and i connected it to my internet, when i connect my tablet to my wifi it says its offline. is it the cellspot eating up my signal? am not sure how cellspot works, but how can i use my wifi at home to watch nextflix from my tv or tablet and still have the 4g connected, without using hotspot from my phone to hotspot the tablet or tv, actually using my wifi prior to connectong the cellspot. Also i have to say i have a survelliance system that uses my home wifi, but its no longer working after i connected the 4g cellspot, can i just disconnect the cellspot cablet from the wifi ethernet port when i want to use the internet at home, or would that cause a problem, i ask because i kinda tried to, for a little bit, but *i was still offline when connected my wifi and my phone lagged when loading a page on its regular mobile data, got scared that ive messed it up, so i plugged the ethernet cable from 4g cellspot back into the wifi modem. Any help would be appreciated in the most basic way possible am not too much tech savvy.
Gracias
Hey there! I know that home networks can be confusing even to those that are tech savvy. If you have our LTE cell spot (the device that allows you to get full signal in your home) the best way to integrate this into your existing network would be to simple plug an Ethernet cable from one of the 4 ports (labeled 1-4) on the back of your existing Wi-Fi/modem into the internet port on the LTE cell spot. This way, you can continue to connect your devices to your existing Wi-Fi network and your phones would simple pick up the coverage from the cellspot.
We have a super helpful set up guide for the cellspot here that I highly recommend checking out. Configuración del enrutador Wi-Fi Cellspot
- tmo_chrisSpectrum Specialist
Oh no! I am sorry you had so much trouble setting up the cellspot! Did you ever get a chance to contact our tech support folks while you were setting the device up? They can ensure everything is plugged in correctly so that your other devices are not impacted.
- wpdonna18Network Novice
I experienced the same issue at home, have been trouble-shooting for the last few days with no success. I set it up exactly as instructed, it messed up my home wireless network - chromecast, Amazon Echo dot, laptop, ipad, iphone internet connections. The only steady one is the desktop that has a land connection. It sounds so good on paper, but in reality, it is just more frustration and my hours of trouble-shooting and getting services intermittent. I decided to unplug it. It is not worth the pains!!!
- tmo_chrisSpectrum Specialist
Hey there! I know that home networks can be confusing even to those that are tech savvy. If you have our LTE cell spot (the device that allows you to get full signal in your home) the best way to integrate this into your existing network would be to simple plug an Ethernet cable from one of the 4 ports (labeled 1-4) on the back of your existing Wi-Fi/modem into the internet port on the LTE cell spot. This way, you can continue to connect your devices to your existing Wi-Fi network and your phones would simple pick up the coverage from the cellspot.
We have a super helpful set up guide for the cellspot here that I highly recommend checking out. Configuración del enrutador Wi-Fi Cellspot
Contenido relacionado
- Hace 3 años
- Hace 6 meses