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JT240Z's avatar
JT240Z
Transmission Trainee
Hace 2 años

No internet on T-Mobile Hotspot

I recently purchased a T-Mobile 5G hotspot.  The problem I'm having is, when I turn it on it boots fine but is VERY slow to connect to the internet.  I get at least 3 or more bars (usually 4 or 5) of 5G service, but the checkmark next to the globe stays an X with no internet.  If I power cycle the unit it will sometimes connect right away but not always.  Is this normal?