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Netgear Nighthawk M1 (MR1100-100NAS) blocked by TMobile?
- Hace 5 años
I couldn't find anything that says we block the Netgear Nighthawk M1 or any other mobile hotspot from working on the T-Mobile network. Of course, the normal Bring your own device (BYOD) disclaimer applies; we can't guarantee we can get all devices working, but we definitely want to try our best.
The biggest question I have is what rate plans do you have? They need to be Mobile Hotspot plans to work in a Mobile Hotspot device. If they're plans designed for phones, they won't work.
TL;DR -The 100GB plan apparently uses unique T-Mobile infrastructure which is incompatible with the 5200. Lesser plans (e.g., 50GB) will work just fine.
Apologies for the delay in responding. It took me 1.5 hours and four agents to finally get to the bottom and resolve the problem by converting my account back to a 50GB plan.
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