Forum Discussion
No home internet when using 4G LTE Cellspot which connects to the wifi modem
, i have the 4g lte cellspot and i connected it to my internet, when i connect my tablet to my wifi it says its offline. is it the cellspot eating up my signal? am not sure how cellspot works, b...
Hey there! I know that home networks can be confusing even to those that are tech savvy. If you have our LTE cell spot (the device that allows you to get full signal in your home) the best way to integrate this into your existing network would be to simple plug an Ethernet cable from one of the 4 ports (labeled 1-4) on the back of your existing Wi-Fi/modem into the internet port on the LTE cell spot. This way, you can continue to connect your devices to your existing Wi-Fi network and your phones would simple pick up the coverage from the cellspot.
We have a super helpful set up guide for the cellspot here that I highly recommend checking out. Configuración del enrutador Wi-Fi Cellspot
Hola Chris,
I had to unplug Cellspot to have my home wireless service back. I made several phone calls, every time I got cut off in the middle of the conversation with the support. The options so far I got is: 1. the device may be defective, T-mobile will send me a new device. 2. contact Verizon to see if their router has a problem. These are not great choices. I never had any problem with Verizon router, it's been in service for many years for us, occasionally a reset solved any issue we have. Why should I bother Verizon with a T-Mobile device?? The Cellspot device I got is brand new, I was able to get it to work (3 bars for T-mobile), all lights light up, service good, but at what price? My home wireless is broken. This is super frustrating!
I called T-mobile four or five times today already, every time got cut off in the middle of the conversation with the support. I am at a loss!
