Forum Discussion
SyncUp & Drive kills batteries/alternator
I recently added the SyncUP & Drive device to my account - we are long-time T-Mobile customers and have not had any problems whatsoever besides this to date. My son was getting his license and I ...
¡Hola, @hjchase1!
Welcome to our Support Community! Gosh, that's not a great first experience for your son especially since he's just getting on the road. It doesn't put your family in a great position either with this happening to two vehicles from the sounds of it. I listed next steps in a different thread you commented on: SyncUp Issues. Please follow those steps to get a ticket filed so our Engineers can figure out why this is happening.
Hmm, interesting. My car has been done recently and we've been at a loss for why it's been doing this. I've been having other small issues with the device saying a trip has ended, but it hasn't. I'm unplugging device and calling t mobile tomorrow about it.
