Forum Discussion
SyncUp Drive not working
I bought a SyncUp drive from Tmobile and tried to connect it with my car. But it did not work. I literally tried everything so I just thought it was defective. So I exchanged with a new one. I tr...
That's weird that they didn't do any troubleshooting after confirming it was activated. I'm wondering if your plan has the proper SyncUp feature attached to it (only Care over the phone/chat or T-Force on Facebook/Twitter will be able to tell). We also need to verify that the SIM number on file matches on our end. There's definitely some troubleshooting we can complete after confirming it's activated. Try working with T-Force over Facebook or Twitter and let me know how that goes. You can also link them to this thread, if needed.
(Possible duplicate) -- Bad experience with SyncUp-Drive -- Worked satisfactorily for 5 months. (A couple of modest issues, like not being able to clear old trips. Want only 7 days, erase older.) MAJOR issue started in August with FOUR Engine status codes. Took car to shop. They confirmed the same codes with Professional Diagnostic Tool. Afterwards, reinserted Sync-up Drive. Never was recognized. Most recent info (car location) shows still at repair shop. Still shows the 4 error codes. Lacks detailed instructions for users who like to dig into the weeds. TMobile (corporate) Store personal tried to help, discovered internal doct revieling a reset pin. Tried that, no joy.
Discovered this site and appreciate ideas for some problems. Help me?
