Forum Discussion
Kparker
Hace 3 añosNewbie Caller
SyncUp kids pairing with Phone App
I recently bought a SyncUP Kids and when we first turned on the watch it gave the option to pair with app but didn't pair and now doesn't have the option. Is there a trick to pair the watch?
Lovelyfrustrati
Hace 3 añosNewbie Caller
I tried calling yesterday, they did not set IMEI and SIM right at store. Got to pairing point and let the tech go as I was in a rush for Church and of course continued to have issues 🤦♀️. Goes through on the app but watch is not connected. Now I don't know how to reset app to try again. T-Mobile was no help today and just wanted to order a new watch.
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