Forum Discussion
SyncUp kids pairing with Phone App
I recently bought a SyncUP Kids and when we first turned on the watch it gave the option to pair with app but didn't pair and now doesn't have the option. Is there a trick to pair the watch?
I am having the a Post Christmas paring issue with my daughter’s SyncUP KIDS as well.
It seems that the watch and phone are connecting on some level, because the app on the phone recognizes the IMEI number on the watch. Then I get:
"Looks like the device has not been activated correctly. Please try again"
I have done this over and over, and I am prepared to keep trying over and over if that is what it takes..
Anyone else getting this particular message?
Also - the watch is routing me directly to the paring process, so there is no chance for me to get into any sort of admin panel on the watch. Is there some sort of activation process I am missing?
