Forum Discussion
SyncUp & Drive kills batteries/alternator
I recently added the SyncUP & Drive device to my account - we are long-time T-Mobile customers and have not had any problems whatsoever besides this to date. My son was getting his license and I ...
¡Hola, @hjchase1!
Welcome to our Support Community! Gosh, that's not a great first experience for your son especially since he's just getting on the road. It doesn't put your family in a great position either with this happening to two vehicles from the sounds of it. I listed next steps in a different thread you commented on: SyncUp Issues. Please follow those steps to get a ticket filed so our Engineers can figure out why this is happening.
did anyone got help from tmoible? i am having the similiar issue with my battery. The syncup drive shows offline and the battery dies more often in my nissan rouge. I never had this problem. My car even starts acting weird while driving. I am scared to drive car in this condition. but reading this thread, i came to know it is because of the syncup drive. i unplugged the syncup drive, after coming here and seeing other people had the same issues. How can we make tmobile pay for this damage?
