Forum Discussion
SyncUp & Drive kills batteries/alternator
I recently added the SyncUP & Drive device to my account - we are long-time T-Mobile customers and have not had any problems whatsoever besides this to date. My son was getting his license and I ...
¡Hola, @hjchase1!
Welcome to our Support Community! Gosh, that's not a great first experience for your son especially since he's just getting on the road. It doesn't put your family in a great position either with this happening to two vehicles from the sounds of it. I listed next steps in a different thread you commented on: SyncUp Issues. Please follow those steps to get a ticket filed so our Engineers can figure out why this is happening.
suncali13 wrote:I too, had issue with this device. This device killed my battery. My car stalled on the freeway and i was lucky to be able to pull to the shoulder. Very scary. This device is NOT safe and should NOT be promoted by TMobile.
would this have anything to do with the car recall airbags etc. that's strange
