Forum Discussion
SyncUp Drive not working
I bought a SyncUp drive from Tmobile and tried to connect it with my car. But it did not work. I literally tried everything so I just thought it was defective. So I exchanged with a new one. I tr...
That's weird that they didn't do any troubleshooting after confirming it was activated. I'm wondering if your plan has the proper SyncUp feature attached to it (only Care over the phone/chat or T-Force on Facebook/Twitter will be able to tell). We also need to verify that the SIM number on file matches on our end. There's definitely some troubleshooting we can complete after confirming it's activated. Try working with T-Force over Facebook or Twitter and let me know how that goes. You can also link them to this thread, if needed.
The SyncUP drive app is defective. Stop making excuses for a product that obviously wasn't fully tested before hitting the market and an app that definitely wasn't assembled correctly. Amanda I understand that you're a member of T-Mobile(somehow) and you're doing what you can to put in a hood word for the company's sake, but misleading people by making them think there's more they can do as a customer to fix the problem is a real slap in the face. I build apps in Xcode. I know when an app isn't developed correctly.
