Forum Discussion
Can't refill prepaid account online
Anyone else not able to refill their prepaid account online? My option is grayed out for 2 months now, nobody can tell me what's going on with it, I have to call to get it refilled.
yep same here. Had this issue 3 months ago. Now this month again, pink popup after payment submitted with no text. tried 3 times on the phone and same on laptop. first 2 laptop attempts random errors, then server processing error, then the link from phone to refill went down. After chatting to an agent, the online form worked now- i think they limit your account when it ticks over the date.
What a joke ppl.
